What do the chargers statuses mean? What does it mean when my charger status is "Energy Transfer Stopped"?
These are related to the charger's "state" as defined by the J1772 protocol, plus an additional "offline" state to communicate whether the unit is offline on the EVOS network. See below for a synopsis of each state:
| Status | Description |
| Available | Charging station is online and no vehicle is plugged in. |
| Preparing | Charging station has been plugged in and the car is ready to charge, but the charging station is waiting for permission from the cloud to charge. You usually see "Preparing" while you are waiting for the driver to enter their payment details. |
| Charging | Car plugged into the respective station and is actively being charged. |
| Energy Transfer Stopped | The charging station has been told to stop either because the car requested it (for instance if the battery is full) or if EV OS requests it (For instance, in some situations our Load Management cloud service may pause the charging temporarily to balance the load). The session is still active, so the car can begin charging again if it is plugged in for an extended period of time. |
| Error | Charger has reported an error. If the unit has an error during a charge, the session will immediately end. You can see the specific error codes from errored chargers in the CPO dashboard. |
| Maintenance | Station has been put into Maintenance Mode on EV OS, and is unavailable to drivers. If a driver scans the QR code, they will receive the message: This station is currently under maintenance and cannot be used. Please use another station. |
| Not in Service | Charger has lost internet connection and/or has been turned off. |