The following are all the station statuses displayed in Station List, as defined by the J1772 protocol. See below for a synopsis of each status:
Status | Description |
Available | The station is online, and no vehicle is plugged in. |
Preparing |
The charging connector is plugged in, and the vehicle is ready to charge. The station is awaiting the next step, such as when drivers enter their payment details or confirm the charging session. |
Charging | The vehicle is plugged into the station and is actively being charged. |
Energy Transfer Stopped | The station stopped charging either because the vehicle requested it (e.g., battery full) or EV OS requested it (e.g., load management). The session remains active, but no power is being supplied. |
Error |
The connection between the vehicle and the station is lost, or the station has reported an error. If an error occurs during charging, the session ends immediately. You can download the Station Downtime Report for error details. For more information about downtime reasons, click here. |
Maintenance |
The station has been put into Maintenance Mode on EV OS and is unavailable to drivers. If a driver scans the QR code, they will see the message: "This station is currently under maintenance and cannot be used. Please use another station." |
Not in Service | The station has lost internet connection and/or has been turned off and is unavailable for use. |
Reserved | The station is reserved for a user and is unavailable to others until the reservation expires or charging begins. |
Complete | The vehicle has reached the target state of charge (SOC), and the station has stopped supplying power. |
Other | Unidentified status. Contact tech support for assistance. |