This guide provides a comprehensive explanation of the charging session statement report, designed to help users interpret the various components and data included. Understanding these metrics is essential for effectively managing charging sessions, tracking revenue, and optimizing your charging infrastructure.
I. Basics
- Session Date: The date when a session is initiated.
- Session ID: A unique identifier assigned to the session.
II. Site and Station Details
- Site: The name of the site where the session occurred.
- Site ID: The unique identifier for the site where the session occurred.
- Country: The country where the site is located.
- State: The state where the site is located.
- Station ID: The unique identifier for the charging station where the session took place.
- Port ID: The specific charging connector used for the charging session.
- Charging Type: Indicates whether the charging session uses AC or DC power, along with the charging station’s rated output. For example, AC2kW, AC7kW, DC100kW.
- Connector Type: Indicates the type of connector used for the session.
- Serial Number: The unique identifier for the charging station.
III. EV Charging Details
- Session Start /EndTime: The start/end time of the session, shown in the timezone of the user who generated the report, in the format yyyy-mm-dd-hh:mm.
- Session Duration (hh:mm:ss): Total time from start to end of the charging session in hours, minutes, and seconds.
- Session Duration (Min): Total time from the start to end of the charging session, displayed in minutes with up to two decimal places.
- Charging Duration (hh:mm:ss): Active energy delivery time to the vehicle, shown in hh:mm:ss, used for time-based fee calculations.
- Charging Duration (Min): Active energy delivery time to the vehicle, shown in minutes with up to two decimal places.
- Energy Delivered (kWh): Total energy supplied to the vehicle during charging, measured in kilowatt-hours.
- Activation Method: The method used to start a charging session, such as the iOS app, Android app, mobile web, etc.
- Completion Status: Indicates the charging status at the end of a session. This information helps identify charging errors.
- Roaming – Party: Identifies when a session is started through a roaming partner or initiated via the Noodoe app as a roaming eMSP.
- Roaming – CDR ID: The session ID for sessions initiated through a roaming partner or via the Noodoe app as a roaming eMSP.
IV. Payment Details
- Payment Method: Indicates how the driver pays for the session, such as credit card, Apple Pay, Prepaid, etc.
- Payment Gateway: Displays the payment gateway used for processing each session.
- Credit Card: Shows the last four digits of the card used for the transaction, available only if disclosed by the payment gateway.
- Additional Payment Info: Displays supplementary information based on session conditions, such as the name of a prepaid plan or the pre-authorization amount when applicable.
- Discount Plan: Displays the discount plan applied to the session.
- Discount Plan Name: Displays the name of the discount plan applied to the session.
V. Fee Details
- Display Currency: Indicates the currency in which transaction amounts are shown to drivers during their charging sessions.
- Connection Fee: A fixed rate for accessing and using a charging station.
- Session Fee: A charge based on either the energy delivered during the charging session or the time the vehicle is connected, determined by the site’s pricing settings.
- Occupancy Fee: A charge applied after the vehicle has finished charging and remains connected to the station.
- Mem. Discount: A reduction in charges offered to users who hold a specific membership.
- Code Discount: A reduction in charges applied when a user enters a specific promotional code at the time of charging.
- Subtotal: The total charges after applying discounts. Note: Taxes are applied based on regional rules.
- Unsettled Amount: Represents the total amount of transactions not yet finalized, occurring when a session is paid with alternative methods such as pre-paid or post-pay options.
- Total Tax: The cumulative tax amount applied to the charges for a charging session, calculated based on applicable tax rates.
- Payment Total: The overall amount charged for the session, including all applicable fees and taxes.
- Failed Payment Amount: The total sum of attempted payments that were unsuccessful for a charging session.
- Failed Payment Reason: The cause of a payment failure, providing insight into why the transaction was unsuccessful. For a detailed description for each error, refer to the Credit Card Error section below.
- Payment Gateway Fee: The charge incurred for processing transactions through a payment gateway such as Stripe. For detailed information about Stripe’s pricing, refer to this page.
- My Revenue: The net income generated from a charging session, calculated as the payment total minus total tax, payment gateway fee, and EV OS fee.
- EV OS Fee: The charge for utilizing the EV OS platform, based on the kWh used in each session. The exact fee depends on the negotiated rate with Noodoe, as stated in the contract.
- Settlement Currency: The currency in which funds are finalized after the transaction is completed.
- Exchange Rate: The rate at which one currency converts to another, specifically between the display and settlement currencies.
- Payment Gateway Fee (Settlement Currency): The charge incurred for processing transactions through a payment gateway such as Stripe, expressed in the settlement currency.
- My Revenue (Settlement Currency): The net income expressed in the settlement currency.
- EV OS Fee (Settlement Currency): The charge for utilizing the EV OS platform, expressed in the settlement currency.
- Net Revenue Recipient (Incl. Tax): The bank account number where the net revenue from the charging session is deposited. For privacy reasons, only the last five digits are displayed. If Automatic Revenue Transfer is disabled, this field will display as “-”.
- Net Revenue Received (Incl. Tax): The amount received by the recipient's account.
- Total Tax Owed: The total amount of tax due, displayed in transfer currency.
VII. Tax Details
- Taxes Type: Indicates whether the taxes are inclusive or not.
- Tax – Jurisdiction Name #1 #2 #3 ...: Indicates the specific taxes charged in each jurisdiction. Together, these columns represent the total indirect tax.
- Excise Tax: Indicates the specific excise taxes charged on the transaction.
VIII. Others
- Site ZIP: Displays the ZIP code for the site location.
- Site City: Displays the city where the site is located.
- Site Address: Provides the full address of the site.
- Time Zone: Indicates the time zone in which the site operates.
- Data Verification Date: The date when the data of this statement was verified.
- Reporting Entity: The entity responsible for generating the statement report.
- Station Status: The current operational state of the station, such as available, occupied, or under maintenance.
- Station Vendor: The manufacturer that provides the station.
- Station Note: Additional comments added that are related to the charging station.
- Estimated CO2 Emission Reduction (kgCO₂e):
- Note: Contains any relevant notes regarding the session or transaction.
- Driver Information: Refers to the driver's ID in EV OS. Does not contain contact information.
Credit Card Errors
- OTHER: An unclassified error that does not match any predefined error type.
- Insufficient Funds: The cardholder has insufficient funds or exceeds the credit limit.
- Expired Card: The card is expired.
- Expired Authorization: The authorization of the payment method, such as LINE Pay, has expired.
- Invalid Card Data: The card information provided is invalid or cannot be processed.
- Invalid Amount: The amount is invalid, usually because it’s smaller than the minimum required by the payment gateway.
- Stolen or Lost Card: The card has been reported as lost or stolen.
- Fraudulent or Blocked Card: The card is blocked or flagged for fraudulent activity.
- General Decline by Bank: The bank declines the transaction for various reasons.
- Processing Error: EV OS or the payment gateway encounters an issue handling the payment. The issue will be resolved promptly.
- Temporary Error: A temporary issue has occurred in the system. Please try again later.