Commissioning is the process of binding individual stations to a site.

After your chargers are installed in public view, it is important to commission them right away. Chargers that are not commissioned can lead to accidental commissioning by members of the public.

NOTE: Stations do not need to be powered on or connected to the internet to commission a site, but it is recommended to confirm connectivity and power once the stations are commissioned.

Make sure that the stations (chargers) are commissioned one at a time to avoid misplacing one station's faceplate on another station. Faceplates have QR codes & station ids on them and must be placed on the same station they were removed from.

Confirm Project Code

Noodoe's commissioning process consists of binding individual chargers to a site. This is done with a "Project Code", a unique six-digit code provided by Noodoe or a charging partner for commissioning a site. If you are a charging partner, you can follow this guide to create new sites and project codes.

Commissioning Process - QR code already installed

For stations purchased through Noodoe, there is generally a QR code already installed on the front of the stations. 

Scan any QR code on the site

To begin the commissioning process, simply scan any QR code on the front of the station with your smartphone.

A link should appear to bring you to the Installer Panel website on your mobile device. The first pages are a short tutorial on the process to commission stations. Once you have reviewed, tap "Start Setup".

Tap "Enter Project Code".

Enter the project code provided by Noodoe, our charging partners, or created during site creation. Tap "Verify".

Installation Sheet: Tap "Add Station" to begin adding stations to the site.

Scan the QR Code or manually enter the Station ID or for the station you would like to add.

When added, you will see the station added in the "Installation Sheet". To add more stations to the site, tap "Add Station", and repeat the process to add all stations to the site. Tap "Done" when you have finished adding stations.

When complete you will see "Charging Station Activation Successful", and commissioning is complete.

Confirm Commissioning & Activation

Once stations are commissioned, they will be available in EV OS under "Site Management" for the site you have commissioned. Stations will show as "Available" if they are powered on and connected to the internet.

If Stations show a Status of "Not in Service" or "Error", perform basic troubleshooting steps such as confirming power is on, connectivity is active, and there are no other installation errors.

Commissioning Process - QR code not installed

For stations without a QR code that need to be commissioned with Noodoe EV OS, Noodoe will provide a custom commissioning guide with the QR code that needs attached to the station. If you need this document, please email techsupport@noodoe.com with your order information so we can provide this guide.

You can download a pdf version of this guide here: