Overview

The S1000 / W1000 series is end of life, and no longer supported by the manufacturer. Due to this, the support available is limited. If your station is experiencing issues and you are unable to correct it using the details provided in this article it is highly recommended to look into replacement options.

You can view a list of the most common error codes for this model in this article: Troubleshooting suggestions for S1000/W1000 (Zerova AH Series).

Table of Contents

1. Web Portal Connection - Applying config changes
2. Wi-Fi Setup - Configuring the station for your Wireless Network
3. Offline Charging - Setting your station up for plug and charge / offline charging

Web Portal Connection

To connect to the web portal of your S1000 or W1000, you will need to connect to them via an ethernet cable to your PC. The following instructions will be for a Windows laptop.

First, you will connect to the charger, and verify that your laptop’s ethernet port or ethernet adapter is functioning properly. To do this, you will need to connect it to the unit’s ethernet port on the back as indicated below.

This station only supports a specific IPv4 address. Ensure your TCP/IP settings on your computer are configured with the following.

How to Change TCP/IP settings on Windows

How to Change TCP/IP settings on Mac

Web Portal URL address

Once you have successfully connected to the station, you will need to navigate to your preferred web browser and enter the following address:

• Web Portal URL Address: 192.168.201.201

When prompted, input the login credentials below. If the language displayed is incorrect you may auto translate the page or select the top right tab to view other languages.

Wi-Fi Setup

Please note not all models support WiFi, so you may need to rely on an ethernet connection in those cases.

To setup your WiFi connection, click SET, and then WiFi.

From there, click Scan, select your network SSID from the dropdown menu, input your password, and press add. Alternatively, if your network is not displaying (i.e. the network is offline currently, or the SSID is set to hidden), you may manually input the SSID. Please note the SSID is case sensitive.

Once you have completed the network setup, please select RESTART on the top and confirm to reboot the unit. If it does not gain a connection within 5-10 minutes, power cycling the unit and router may be necessary.

Offline Charging

Offline charging will bypass the need for a networked connection to our software, rendering the station unable to report charging session data or process payments. 

To set up offline charging, click SET, and then CHARGER. From there you can set Valid RFID to No and Mobile Dongle to None. Apply your changes and ensure they remain after rebooting your station using RESTART on the menu options.