Ted Lewis
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Activity overview
Latest activity by Ted Lewis-
Ted Lewis created an article,
Troubleshooting suggestions for Zerova AC30P/ AC7P (Error LEDs)
LED Indication Status Possible cause Troubleshoot instruction RED Flicker for 3 sec (on/off 0.2s or 0.5s) RFID Authorization Failedor Handshake Timeout Invalid RFID Card or number. insuf...
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Ted Lewis created an article,
Troubleshooting suggestions for S1000/W1000 (Zerova AH Series)
Error Code Alarm Message Possible cause Recommended Actions 100005 Emergency stop Maintenance door opened The emergency stop button is pressed. The charger's maintenan...
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Ted Lewis created an article,
Can't continue to charge
My car is not fully charged even though the charging station says so. Please check if your car has “scheduled charging” or “charge limit” set for the battery. Scheduled charging allows you to set ...
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Ted Lewis created an article,
The charger won't start
I am not able to charge my car If a charger does not start the charging session, please try the following things: Please make sure you are following the steps to initiate the charging session c...
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Ted Lewis created an article,
Payment Issue
The charging station is not accepting my payment. / There is a “payment_failure” message showing on the screen / I cannot pay Please make sure you have entered the correct credit card information ...
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Ted Lewis created an article,
Report a broken charger
How do I report a broken charger or charger not functioning properly? To report a broken charger, you may fill out the “submit a request” form that can be found on the top right corner of the webpa...